Gallabox suits sales teams that want a WhatsApp CRM, and Interakt suits Shopify and D2C stores; on listed prices Interakt is the cheaper of the two for most small teams in 2026. Gallabox pricing starts at ₹2,999 a month (Basic, billed quarterly, 3 users) plus Meta's charges with Gallabox's markup, while Interakt Growth is ₹2,799 a month with unlimited agents plus ₹0.958 per marketing and ₹0.150 per utility message.
Updated 7 November 2026. Published by RichAutomate, a WhatsApp Business API provider that competes with both. Gallabox and Interakt figures are as listed on gallabox.com/pricing and interakt.shop/pricing on 7 Nov 2026, exclude 18% GST, and change often; verify the live page before you budget. Meta's India rate used throughout: ₹0.8631 per marketing message and ₹0.115 per utility or authentication message.
Gallabox vs Interakt: quick verdict
| Question | Gallabox | Interakt |
|---|---|---|
| Best for | Sales-led teams: pipelines, lead assignment, drag-and-drop bots | Shopify and WooCommerce stores: cart recovery, order updates |
| Entry WhatsApp plan | Basic ₹2,999/month billed quarterly (₹2,399/month billed annually) | Growth ₹2,799/month |
| Users on entry plan | 3, hard cap | Unlimited agents listed |
| Per-message charge | Meta's fee plus a Gallabox markup (markup not listed on the pricing page; verify) | ₹0.958 marketing, ₹0.150 utility, ₹0.128 authentication |
| Free trial | 7 days, no card, 500 AI credits | Not stated on the pricing page (verify) |
| AI included | 500 to 8,000 AI credits a month by plan | AI Agents add-on from ₹2,499/month |
| Team of 6 | Essential ₹6,999/month (quarterly) | Growth ₹2,799/month |
| Pick it if | WhatsApp is your sales CRM and AI credits matter | WhatsApp is your store's automation channel |
Both are official Meta providers on the same WhatsApp Cloud API, and Interakt is built by Haptik, a Jio Platforms company. The green tick, template approval and delivery work the same on both. The differences are packaging, seat limits and how each prices messages.
Gallabox pricing 2026
Gallabox lists four plans for India, as listed on 7 Nov 2026. Prices are per month; you choose quarterly or annual billing.
| Gallabox plan | Per month, billed quarterly | Per month, billed annually | Users included | Extra users | Contacts a month | AI credits a month |
|---|---|---|---|---|---|---|
| Basic | ₹2,999 | ₹2,399 | 3 | Not available (hard cap) | 10,000 | 500 |
| Essential | ₹6,999 | ₹5,599 | 6 | ₹1,200 per user | 5 lakh | 2,000 |
| Advanced | ₹16,999 | ₹13,599 | 10 | ₹1,500 per user | 10 lakh | 8,000 |
| Enterprise | Custom, quoted by sales | |||||
How Gallabox bills WhatsApp messages. The pricing page says WhatsApp fees are "charged by Meta and reflected on your invoice with our markup". The size of that markup is not listed on the pricing page, so ask Gallabox for its per-message rate card before you compare totals. In the cost tables below we use Meta's rate as the floor for Gallabox's message charge and mark the result "plus markup".
Other Gallabox costs and terms, as listed:
- AI credit top-ups: ₹1,000 for 5,000 credits.
- An "AI Solutions Engineer" add-on with a one-time setup fee of ₹41,500.
- A 7-day free trial with no card required and 500 AI credits.
- Quarterly plans can be cancelled from the next billing cycle; annual plans are not refunded. Quarterly billing on Basic means paying about ₹8,997 up front each quarter.
What decides your Gallabox tier. Two limits push buyers up a plan: the hard 3-user cap on Basic and the 10,000 contacts a month on Basic. A team of four or more, or a business that messages more than 10,000 contacts a month, starts at Essential, ₹6,999 a month on quarterly billing. Annual billing saves 20% but locks you in without a refund. For every tier and add-on, see our full Gallabox pricing guide.
Interakt pricing 2026
Interakt lists these WhatsApp plans, as listed on 7 Nov 2026. Prices are monthly; a "save 20%" yearly toggle appears without yearly prices, so ask Interakt for the annual figure.
| Interakt plan | Monthly plan | Marketing | Utility | Authentication |
|---|---|---|---|---|
| Starter | Not applicable for WhatsApp on the page (verify); ₹999 is the Instagram-only Starter | ₹0.970 | ₹0.160 | ₹0.129 |
| Growth | ₹2,799 | ₹0.958 | ₹0.150 | ₹0.128 |
| Advanced | ₹3,799 | ₹0.949 | ₹0.140 | ₹0.127 |
| Enterprise | On request | Listed as "No Markup Charges" | ||
Unlimited agents are listed on the WhatsApp plans. Add-ons include WhatsApp AI Agents at ₹2,499 a month with 100 AI messages, then ₹0.50 per AI message (another part of the page mentions ₹3,000, so confirm), and a Sales CRM at ₹2,499 a month for 5 agents. For a per-message comparison against a no-plan option, see Interakt vs RichAutomate pricing.
Gallabox vs Interakt feature matrix
| Feature | Gallabox | Interakt |
|---|---|---|
| Official Meta Cloud API, green-tick eligibility | Yes | Yes |
| Shared team inbox | Yes | Yes |
| Users on entry plan | 3 (hard cap) | Unlimited agents |
| No-code chatbot / flow builder | Drag-and-drop builder, a core strength | Yes, with commerce automations |
| Sales CRM: pipelines, lifecycle stages | Built in, a core strength | Sales CRM add-on, ₹2,499/month |
| Native Shopify / WooCommerce automation | Integrations available (verify depth) | Core strength: cart recovery, order and shipping updates, COD confirmation |
| Catalog and broadcasts | Yes | Yes |
| AI | 500 to 8,000 AI credits a month included by plan | AI Agents add-on, ₹2,499/month |
| Third-party CRM integrations | Broad range, a core strength | Available (verify the ones you need) |
| Per-message rate published on pricing page | No, markup not listed | Yes |
| Billing | Quarterly or annual | Monthly, yearly discount shown |
| Vendor backing | Independent | Haptik, a Jio Platforms company |
Who Gallabox genuinely suits
A sales-led team: a services business, consultancy, real-estate broker, education counsellor or retailer that wants a proper WhatsApp CRM with pipelines, assignment rules, lifecycle stages and drag-and-drop bot flows. Gallabox is CRM-first, and the AI credits included on every plan help if you want AI-assisted replies without a separate add-on. If your team is three people or fewer and you message under 10,000 contacts a month, Basic covers you.
Get the India 2026 WhatsApp BSP price comparison
Wati vs AiSensy vs Interakt vs RichAutomate: Meta rates, platform fees and hidden costs, side by side. We send it to your WhatsApp in a minute.
Who Interakt genuinely suits
A Shopify or WooCommerce store that wants out-of-the-box e-commerce automation: abandoned-cart recovery, order and shipping notifications, COD confirmation and review requests. Interakt's commerce depth is a real advantage for online retailers, its Haptik/Jio backing reassures some buyers, and unlimited agents mean a growing support team does not trigger a plan upgrade.
The real cost: a worked example
Take a growing Indian D2C store sending 12,000 utility messages (order and shipping updates) and 3,000 marketing messages a month, with 6 agents. Meta's part of the bill is the same everywhere: 12,000 × ₹0.115 = ₹1,380 plus 3,000 × ₹0.8631 = ₹2,589, so ₹3,969 a month before GST.
| Cost line | Gallabox Essential | Interakt Growth | RichAutomate Client Pay |
|---|---|---|---|
| Plan for 6 agents | ₹6,999 (quarterly billing; Basic caps at 3 users) | ₹2,799 (unlimited agents) | ₹1,199 White-label plan for unlimited team members |
| 12,000 utility messages | ₹1,380 + Gallabox markup | 12,000 × ₹0.150 = ₹1,800 | ₹1,380 Meta + ₹1,200 fee = ₹2,580 |
| 3,000 marketing messages | ₹2,589 + Gallabox markup | 3,000 × ₹0.958 = ₹2,874 | ₹2,589 Meta + ₹300 fee = ₹2,889 |
| Monthly total before GST | At least ₹10,968, plus markup | ₹7,473 | ₹6,668 at most |
For this team, Interakt Growth is about ₹3,500 a month cheaper than Gallabox Essential before Gallabox's markup is even added, mainly because Interakt does not charge for agents four to six. Gallabox's annual billing (₹5,599 a month for Essential) narrows the gap to about ₹2,100 a month, in exchange for a non-refundable year.
A smaller team changes the picture. With 3 users, Gallabox Basic at ₹2,999 a month sits close to Interakt Growth at ₹2,799, and Gallabox's per-message cost starts from Meta's lower rate. Here is the monthly cost for marketing messages only, before GST, with Meta's rate as the floor for Gallabox:
| Marketing messages a month | Gallabox Basic (3 users) | Interakt Growth | Cheaper on listed prices |
|---|---|---|---|
| 1,000 | ₹2,999 + ₹863 = at least ₹3,862, plus markup | ₹2,799 + ₹958 = ₹3,757 | Interakt |
| 5,000 | ₹2,999 + ₹4,316 = at least ₹7,315, plus markup | ₹2,799 + ₹4,790 = ₹7,589 | Depends on Gallabox's markup |
| 10,000 | ₹2,999 + ₹8,631 = at least ₹11,630, plus markup | ₹2,799 + ₹9,580 = ₹12,379 | Depends on Gallabox's markup |
At 10,000 marketing messages Gallabox Basic is cheaper only if its markup stays below about ₹0.075 per message, and at 5,000 below about ₹0.055, so the rate card decides it. Basic's 10,000-contacts-a-month limit also caps how far a 3-user team can grow before Essential is needed.
The RichAutomate figure includes the White-label plan because 6 seats exceed our Starter and Pro limits; plan fees are credited back as message credits, so the real total is lower than ₹6,668. Check the current seat limits on our pricing page, and model your own mix in the WhatsApp API cost calculator.
Want to see your own numbers? Start a 14-day free trial with ₹0 setup and run one real campaign before you sign a quarterly or annual plan anywhere.
Where RichAutomate fits (a fair alternative)
RichAutomate is a third Meta-approved option without a compulsory monthly plan. On Client Pay you connect your own Meta billing, Meta charges its rate directly, and we add ₹0.10 per message: about ₹0.96 per marketing message and ₹0.215 per utility message, with ₹0 setup. Optional plans (Starter ₹499, Pro ₹899, White-label ₹1,199 a month) add team seats and features, with paid extra seats where a plan's limit is reached. You get a team inbox, broadcasts and a visual flow builder.
Honest trade-offs: our utility rate (₹0.215) is higher than Interakt's ₹0.150 on Growth, so a business sending almost only utility messages with a big team may find Interakt cheaper. Gallabox's CRM pipelines and included AI credits, and Interakt's Shopify automation, are deeper than ours. We tend to be cheaper for small and mid-size teams with marketing-heavy traffic who do not want a quarterly plan commitment. Head-to-head detail is in Gallabox vs RichAutomate.
A note on bans and deliverability
No platform, whether Gallabox, Interakt or RichAutomate, can promise that your number will never be restricted. Account health depends on opt-in quality, template compliance and how recipients react to your messages; blocks and reports lower your quality rating. Be wary of any vendor that promises a ban-proof number. The WhatsApp compliance self-audit walks through the consent and record-keeping gaps that cause most problems.
Switching between Gallabox and Interakt
All three run on the same Meta Cloud API, so moving does not mean rebuilding WhatsApp from scratch. Your WhatsApp Business Account, phone number and green tick live with Meta, not the platform. Before you switch:
- Check your notice terms. Gallabox quarterly plans cancel from the next cycle, and annual plans are not refunded, so time the move to your renewal date.
- Export contacts, tags and opt-in records, and keep the opt-in proof.
- Connect the number to the new provider through Meta's embedded signup in a low-traffic window.
- Re-submit templates and rebuild flows and integrations, then send a test to your own number.
To see how each prices against a third provider, read Gallabox vs Wati pricing and Wati vs Interakt pricing.
Bottom line
Gallabox vs Interakt comes down to team size and workflow. With 3 users or fewer and CRM-style sales work, Gallabox Basic at ₹2,999 a month is competitive once you know its markup. With 4 or more agents, or a Shopify store, Interakt Growth at ₹2,799 a month with unlimited agents is usually cheaper and fits better. Get Gallabox's message rate card, model your real volume, and avoid locking into an annual plan before you have tested. To try a no-plan setup on your own traffic, start a 14-day free trial of RichAutomate.